Most customers experience no off-gassing — the faint odour that can occur following the unboxing of a new mattress or pillow. However, a small percentage of customers may notice a slight scent that will usually dissipate within 24 hours. 

All of our mattresses meet the guidelines outlined by the CertiPUR-US® program. They contain no harmful chemicals or heavy metals, nor do they negatively affect air quality.

How to help remove the odour

Mattresses

  • Increase ventilation to diffuse the odour:
    • Store the mattress in a larger open space
    • Leave the bedroom door open
    • Open the windows in your bedroom (if it's not too cold outside) 
  • Tip the mattress up onto its side to let both the top and bottom of the mattress air out.
  • Place 2–3 cups of white vinegar close to the mattress to neutralize the smell.
  • Wear a clean pair of socks and walk all over the mattress for 5–10 minutes. This pushes stale air out of the mattress, where it can dissipate more easily. Please note: We cannot recommend this suggestion for Logan & Cove, Brunswick, and Apollo mattresses, as this might damage the pocketed coils. 
  • For Douglas, Novosbed, Recore, Cherry, and Apollo only: Unzip and remove the top section of the mattress cover and wash it. (The bottom section is not meant to be laundered.)

Pillows

  • Remove and wash the pillow cover.
  • Open the windows in your bedroom to increase ventilation (if it's not too cold outside). 
  • Remove the foam from the pillow and place it on a surface to air out.
  • Place a cup of white vinegar close to the pillow to neutralize the smell.
  • "Fluff" the pillow. This pushes stale air out of the foam cells, where it can dissipate more easily.

Most customers experience no off-gassing — the faint odour that can occur following the unboxing of a new mattress or pillow. However, a small percentage of customers may notice a slight scent that will usually dissipate within 24 hours. 

All of our mattresses meet the guidelines outlined by the CertiPUR-US® program. They contain no harmful chemicals or heavy metals, nor do they negatively affect air quality.

How to help remove the odour

Mattresses

  • Increase ventilation to diffuse the odour:
    • Store the mattress in a larger open space
    • Leave the bedroom door open
    • Open the windows in your bedroom (if it's not too cold outside) 
  • Tip the mattress up onto its side to let both the top and bottom of the mattress air out.
  • Place 2–3 cups of white vinegar close to the mattress to neutralize the smell.

Pillows

  • Remove and wash the pillow cover.
  • Open the windows in your bedroom to increase ventilation (if it's not too cold outside). 
  • Remove the foam from the pillow and place it on a surface to air out.
  • Place a cup of white vinegar close to the pillow to neutralize the smell.
  • "Fluff" the pillow. This pushes stale air out of the foam cells, where it can dissipate more easily.

Most customers experience no off-gassing — the faint odour that can occur following the unboxing of a new mattress or pillow. However, a small percentage of customers may notice a slight scent that will usually dissipate within 24 hours. 

All of our mattresses meet the guidelines outlined by the CertiPUR-US® program. They contain no harmful chemicals or heavy metals, nor do they negatively affect air quality.

How to help remove the odour

Mattresses

  • Increase ventilation to diffuse the odour:
    • Store the mattress in a larger open space
    • Leave the bedroom door open
    • Open the windows in your bedroom (if it's not too cold outside) 
  • Tip the mattress up onto its side to let both the top and bottom of the mattress air out.
  • Place 2–3 cups of white vinegar close to the mattress to neutralize the smell.
  • Wear a clean pair of socks and walk all over the mattress for 5–10 minutes. This pushes stale air out of the mattress, where it can dissipate more easily.
  • Unzip and remove the top section of the mattress cover and wash it. (The bottom section is not meant to be laundered.)

Pillows

  • Remove and wash the pillow cover.
  • Open the windows in your bedroom to increase ventilation (if it's not too cold outside). 
  • Remove the foam from the pillow and place it on a surface to air out.
  • Place a cup of white vinegar close to the pillow to neutralize the smell.
  • "Fluff" the pillow. This pushes stale air out of the foam cells, where it can dissipate more easily.

Most customers experience no off-gassing — the faint odour that can occur following the unboxing of a new mattress or pillow. However, a small percentage of customers may notice a slight scent that will usually dissipate within 24 hours. 

All of our mattresses meet the guidelines outlined by the CertiPUR-US® program. They contain no harmful chemicals or heavy metals, nor do they negatively affect air quality.

How to help remove the odour

Mattresses

  • Increase ventilation to diffuse the odour:
    • Store the mattress in a larger open space
    • Leave the bedroom door open
    • Open the windows in your bedroom (if it's not too cold outside) 
  • Tip the mattress up onto its side to let both the top and bottom of the mattress air out.
  • Place 2–3 cups of white vinegar close to the mattress to neutralize the smell.
  • Wear a clean pair of socks and walk all over the mattress for 5–10 minutes. This pushes stale air out of the mattress, where it can dissipate more easily.

Pillows

  • Remove and wash the pillow cover.
  • Open the windows in your bedroom to increase ventilation (if it's not too cold outside). 
  • Remove the foam from the pillow and place it on a surface to air out.
  • Place a cup of white vinegar close to the pillow to neutralize the smell.
  • "Fluff" the pillow. This pushes stale air out of the foam cells, where it can dissipate more easily.

Most customers experience no off-gassing — the faint odor that can occur following the unboxing of a new mattress. However, a small percentage of customers may notice a slight scent that will usually dissipate within 24 hours. 

All of our mattresses meet the guidelines outlined by the CertiPUR-US® program. They contain no harmful chemicals or heavy metals, nor do they negatively affect air quality.

How to help remove the odour

  • Increase ventilation to diffuse the odour:
    • Store the mattress in a larger open space
    • Leave the bedroom door open
    • Open the windows in your bedroom (if it's not too cold outside) 
  • Tip the mattress up onto its side to let both the top and bottom of the mattress air out.
  • Place 2–3 cups of white vinegar close to the mattress to neutralize the smell.
  • Wear a clean pair of socks and walk all over the mattress for 5–10 minutes. This pushes stale air out of the mattress, where it can dissipate more easily.

Most customers experience no off-gassing — the faint odor that can occur following the unboxing of a new mattress. However, a small percentage of customers may notice a slight scent that will usually dissipate within 24 hours. 

All of our mattresses meet the guidelines outlined by the CertiPUR-US® program. They contain no harmful chemicals or heavy metals, nor do they negatively affect air quality.

How to help remove the odour

Mattresses

  • Increase ventilation to diffuse the odor:
    • Store the mattress in a larger open space
    • Leave the bedroom door open
    • Open the windows in your bedroom (if it's not too cold outside) 
  • Tip the mattress up onto its side to let both the top and bottom of the mattress air out.
  • Place 2–3 cups of white vinegar close to the mattress to neutralize the smell.
  • Wear a clean pair of socks and walk all over the mattress for 5–10 minutes. This pushes stale air out of the mattress, where it can dissipate more easily.
  • For Novosbed only: Unzip and remove the top section of the mattress cover and wash it. (The bottom section is not meant to be laundered.)